Additional Support
In addition to the support we are able to offer through referrals to Hope Hub, here are some additional resources and organisations you might find are able to help.
Adult wellbeing and mental health signposting information during
Covid-19
Christian helpline and prayer support
Crossline Coventry
Phone: 0300 111 0101
Opening times: 9.00 am – midnight – every day
Email: crossline@covcitymission.org.uk
Lonely? Anxious? Depressed? Bereaved? Just Need Someone To Talk To? Would like somebody to Pray for You? Crossline Coventry is part of the National Christian Helpline. It is staffed by trained Christian volunteers who offer a listening ear to those who call. It is a local rate number for all landlines and mobiles and should be included in mobile contract minutes
Useful resources for emotional wellbeing/mental health
Government Guidance
General tips to support your wellbeing during Covid-19
Keeping Health In Mind
A Brief Guide to Faith and Mental Health, including information, advice and prayers
Mental Health Foundation
Tips on how to look after your mental health during the coronavirus outbreak
Every Mind Matters
General advice and practical tips from the NHS
Website: https://www.nhs.uk/oneyou/every-mind-matters/coronavirus-covid-19-staying-at-home-tips/
Mind
Phone: Infoline 0300 123 3393
Email: info@mind.org.uk
Text: 86463
Website & webchat: https://www.mind.org.uk/information-support/coronavirus/
Leading mental health charity, online information and tips to help you cope during this time and if you are finding things emotionally hard right now. Information and signposting telephone support and legal information relating to mental health.
Rethink Mental Health
Online hub to provide practical support and information that is useful for people living with, or supporting people with mental illness.
Website: https://www.rethink.org/advice-and-information/covid-19-support/
Employee Assistance Programmes (EAP)
Many organisations now have Employee Assistance Programmes (EAP) that offer mental health and wellbeing support. Find out if your organisation has an EAP that you can access.
Improving Access to Psychological Therapy (IAPT)
IAPT services are available for people experiencing mild to severe anxiety and depression. They can provide advice, information and therapy. Please note this service involves an initial assessment which then determines the support you will be offered. Call 024 7667 1090 to self-refer.
Immediate support
For urgent medical needs call your GP, or NHS 111.
If you are or someone else is in a life threatening situation call 999.
Adult mental health support services
Safe Haven, Coventry
Phone: Coventry Haven: 07921 876 065 | 07850 901 146 | 07525 990 764 |07483 991 763 |07887 627 524
Email: coventryhaven.mhm@nhs.net
Opening times: Monday to Sunday 6-11pm
Web chat: https://www.mhm.org.uk/coventry-warwickshire-helpline
The Coventry Safe Haven offers out-of-hours mental health support to anyone aged 18+ in the Coventry area.
Calls and emails will be monitored by staff during Safe Haven opening hours. You may call and leave a message, or send an email, at any other time of day, and these will be picked up and responded to as soon as possible during opening hours.
Warwickshire Safe Haven Nuneaton
Phone: 02477 714554 or Text 07970 042270
Open: 6pm-11pm every Thursday to Sunday
Email safehaven@cwmind.org.uk
Coventry Samaritans
Free helpline: 116 123
Email – jo@samaritans.org.
Opening times: 24/7 – everyday
Website: https://www.samaritans.org/branches/coventry/
If you need someone to talk to you can ring our Helpline at any time of the day or night or write to us.
In addition to our normal services Samaritans has set up a confidential support line for NHS workers and volunteers in England. This operates from 7.00 a.m – 11.00 p.m every day. Calls made at other times will automatically transfer to our Helpline. NHS staff can, of course, still use our 24 hour Helpline if they prefer.
Mind Wellbeing for Coventry
Phone: 024 7622 4417
Opening times: 1pm-5pm – everyday
Website: https://cwmind.org.uk/wellbeing-for-coventry/
In order to help you cope during this period, the Coventry and Warwickshire Mind Wellbeing Hubs will be offering telephone support to anyone who feels they are in need of contact. The team can also book a telephone appointment if needed.
Wellbeing for Warwickshire
Phone: 02477 712288
Email: wbw@cwmind.org.uk
Website: www.cwmind.org.uk/wbw
Nuneaton, Bedworth, North Warwickshire, Rugby, Leamington, Warwick and Stratford
Available to anyone aged 16yrs + and currently offered by telephone only
Shout
Text: 85258
Website: https://www.giveusashout.org/
Shout is the UK’s first 24/7 text service, free on all major mobile networks, for anyone in crisis anytime, anywhere. It’s a place to go if you’re struggling to cope and you need immediate help.
Campaign Against Living Miserably (for men)
Phone: 0800 58 58 58
Opening times: 5pm to midnight every day
Website: https://www.thecalmzone.net/
Helpline, web chat services and useful resources to support mental health.
Adult support groups
Support group for new parents in Coventry
Phone: Call Sarah on 07885 975261
Email: parentsinmind.wc@nct.org.uk
Facebook: ByYourSide
Parents in Mind run by the National Childbirth Trust to support new parents
FWT a centre for women
Phone: 024 7663 7693
Email: office@fwt.org.uk
Website: www.fwt.org.uk/
FWT is postponing face to face delivery and FWT led sessions at the centre.
Through Coventry Women’s Partnership Faye Pettitt is continuing to support service users remotely and has direct links with teams at FWT and across the partnership. Please continue to contact Faye Pettitt on 07538092997 and faye.pettitt@fwt.org.uk
Age UK Coventry
Phone: 02476 231999
Website: https://www.ageuk.org.uk/coventryandwarwickshire/
Offices currently closed & groups not currently being held
Phone lines will be answered. They are still offering a telephone befriending service to older people. People can sign up at info@ageukcovwarks.org.uk
Support for those experiencing eating disorders
Beat
Phone: 0808 8010677
Opening times: 12pm–8pm during the week, and 4pm–8pm on weekends and bank holidays.
Website: https://www.beateatingdisorders.org.uk/
Advice and support for those experiencing an eating disorder or supporting someone.
Tastelife
Website: https://www.tastelifeuk.org/coronavirus/
A charity that provides tools for recovery for those who struggle with eating disorders and for their supporters.
Children and Young People mental health services
Rise
Rise is a family of NHS-led services providing emotional wellbeing and mental health services for children and young people in Coventry and Warwickshire.
Rise Navigation Hub
For referrals to support young people and their mental health
Phone: 0300 200 2021 (To make a referral)
Open: Monday to Friday between 8.00am to 6.00pm
Rise Crisis Team
For urgent calls, for children and young people who are experiencing a mental health crisis
Phone: 02476 641799 (8am – 8pm) 02476 938000 outside of these hours
Email: https://cwrise.com/
This is service is available 24-hours a day, 7-days a week, with an advice-only service outside the core hours of 8am-8pm.
Apps for mental health support
The below apps are from the NHS library of resources.
StayAlive. The Stay Alive app is a suicide prevention resource for the UK, packed full of useful information and tools to help you stay safe in crisis. You can use it if you are having thoughts of suicide or if you are concerned about someone else who may be considering suicide.The app links you directly to local and national crisis resources.
Calm Harm. Calm Harm is an app designed to help people resist or manage the urge to self-harm. It’s private and password protected.
distrACT. The distrACT app gives you easy, quick and discreet access to information and advice about self-harm and suicidal thoughts. The content has been created by doctors and experts in self-harming and suicide prevention.
eQuoo. The eQuoo app uses adventure games designed by psychologists to help you increase your emotional fitness and teach you new psychological skills.
You’ll also find tips on how to communicate more effectively and maintain your mental wellbeing.
Student health app. Use the app to reduce your worries, feel more confident and get the support you need at what can be a challenging time for any student.
